Privacy Policy

Last Updated: August 12, 2026

CRSPCRST.ca (“CRSPCRST,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, purchasing a course or digital product, or communicating with us.

This Privacy Policy explains what information we collect, why we collect it, how it may be used or disclosed, and the choices available to you.

By accessing or using CRSPCRST.ca, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you use our website, we may collect the following categories of information:

Information You Provide to Us

When you create an account, purchase a product, submit a form, or contact us, we may collect:

Your full name;
Email address;
Telephone number;
Billing address;
Account username and login information;
Company or professional information, if provided;
Course and package selections;
Order details and transaction history;
Messages, inquiries, support requests, and other communications; and
Any other information you voluntarily provide.

Payment Information

Payments are processed through third-party payment service providers. We generally do not directly store your complete credit card or banking information.

Payment providers may collect and process information such as your payment card details, billing address, transaction amount, and fraud-prevention information according to their own privacy policies and security practices.

Course and Account Activity

When you use our educational platform, we may collect information about:

Courses and digital products purchased;
Course access and completion activity;
Videos, lessons, practice questions, and mock examinations accessed;
Quiz or practice examination results;
Login dates, times, and approximate locations;
Device and browser information; and
Account activity relevant to security and the prevention of unauthorized sharing.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Internet Protocol (IP) address;
Browser type and version;
Device type and operating system;
Referring website or advertising source;
Pages visited and time spent on those pages;
Links and buttons selected;
Approximate geographic location;
Date and time of access; and
Cookies, advertising identifiers, and similar technologies.

How We Use Your Information

We may use personal information to:

Process and confirm purchases;
Create and manage user accounts;
Provide access to purchased courses and digital materials;
Deliver practice questions, mock examinations, and related services;
Communicate order, account, and service information;
Respond to questions and provide technical support;
Maintain and improve our website, courses, and customer experience;
Personalize content and recommendations;
Measure website traffic and marketing performance;
Display and evaluate relevant advertising;
Detect fraudulent payments, account sharing, misuse, and security threats;
Enforce our Terms and Conditions and other policies;
Maintain transaction, tax, accounting, and business records;
Comply with applicable legal and regulatory requirements; and
Send promotional communications when permitted by law or with your consent.

We limit the collection and use of personal information to purposes that a reasonable person would consider appropriate in the circumstances.

Cookies and Similar Technologies

CRSPCRST.ca and its service providers may use cookies, tags, pixels, and similar technologies to operate the website, maintain user sessions, remember preferences, understand website usage, and measure advertising performance.

Cookies used on our website may include:

Essential Cookies

These cookies support necessary functions such as account login, shopping-cart operation, checkout, payment processing, fraud prevention, and website security. Disabling them may prevent parts of the website from functioning correctly.

Analytics Cookies

Analytics technologies help us understand how visitors find and use the website, which pages they visit, and how the website performs.

We may use services such as Google Analytics for these purposes.

Advertising Cookies

We may use Google Ads and similar advertising services to:

Measure actions taken after an advertisement is selected;
Understand the effectiveness of advertising campaigns;
Create audiences for advertising;
Display relevant advertisements; and
Avoid repeatedly showing the same advertisement.

Depending on your location and the consent tools available on the website, you may be able to accept, reject, or manage non-essential cookies. You may also manage cookies through your browser settings.

Disabling cookies may affect website functionality and the accuracy of saved preferences.

Google Services

We may use Google Analytics, Google Ads, Google Tag Manager, and related Google services.

These services may collect information about your device, browser, interactions with our website, advertising source, and activity following an advertisement. Google may process this information according to its own privacy policies.

You can learn more about how Google uses information from websites that use its services at:

https://policies.google.com/technologies/partner-sites

You may manage certain Google advertising preferences at:

https://myadcenter.google.com/

How We Share Information

We do not sell or rent personal information.

We may disclose limited personal information to service providers that assist us with:

Website hosting and maintenance;
Course and learning-platform operation;
Account authentication;
E-commerce and order management;
Payment processing;
Email delivery and customer communications;
Analytics and advertising;
Technical support;
Data storage and security;
Fraud prevention;
Accounting, taxation, and professional advice; and
Legal or regulatory compliance.

These providers may access information only as reasonably necessary to provide their services and are subject to their respective contractual, legal, and privacy obligations.

We may also disclose information:

With your direction or consent;
To comply with a law, court order, or lawful government request;
To investigate fraud, security incidents, or violations of our policies;
To protect our rights, users, property, or safety; or
In connection with a merger, financing, sale, restructuring, or transfer of all or part of our business, subject to appropriate confidentiality protections.

International Processing

Some service providers may store or process personal information outside your province or outside Canada, including in the United States.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement authorities, or government agencies in accordance with applicable law.

We take reasonable steps to select reputable providers and protect personal information under our control.

Email and Marketing Communications

We may send transactional communications related to your order, account, course access, security, or requested support. These operational messages are necessary to provide the service and may not include an unsubscribe option.

We will send promotional emails only where permitted by applicable law. You may unsubscribe from promotional communications at any time by:

Selecting the unsubscribe link in the email; or
Contacting us using the information listed below.

Unsubscribing from marketing communications will not prevent you from receiving necessary order, account, course-access, or security messages.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide purchased products and services;
Maintain your account;
Fulfil the purposes described in this policy;
Meet accounting, tax, legal, and regulatory obligations;
Resolve disputes;
Prevent fraud and unauthorized account use; and
Enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, we will delete, anonymize, or securely dispose of it, subject to applicable legal requirements and backup-retention processes.

Information Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information under our control.

These safeguards may include restricted access, password protection, secure connections, reputable hosting and payment providers, monitoring, backups, and other security measures.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized account access.

Your Privacy Choices and Rights

Subject to applicable law, you may request to:

Learn whether we hold personal information about you;
Access personal information held about you;
Correct inaccurate or incomplete information;
Withdraw consent where processing is based on consent;
Update your communication preferences; or
Request deletion of information that we are not legally or reasonably required to retain.

Withdrawal of consent may limit our ability to provide certain products or services. For example, we cannot provide account-based course access without retaining the information necessary to operate and secure the account.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

Certain information may be retained where required for legal, taxation, accounting, fraud-prevention, security, dispute-resolution, or contractual purposes.

Children’s Privacy

Our products and services are intended for adults and individuals preparing for professional certification examinations. They are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and appropriately delete the information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, accuracy, or content practices of third parties.

We encourage you to review the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website, by email, or through another appropriate method.

Your continued use of the website after an updated policy becomes effective constitutes acknowledgement of the revised policy.

Contact Us

Questions, concerns, complaints, and requests concerning this Privacy Policy or our handling of personal information may be directed to:

Business Name: Work Safety Consultants Inc.
Website: https://crspcrst.ca/
Email: admin@crspcrst.ca

Please include sufficient information for us to understand and respond to your request. We will review privacy inquiries within a reasonable period and in accordance with applicable privacy laws.